Question 1

How does a payment terminal work?

Accepted Answer

An EFTPOS payment terminal, or EFTPOS machine, is a conduit between your customer’s bank account and your business bank account. In simple terms, an EFTPOS payment terminal transfers the funds from your card holder’s account (whether it is their Debit or Credit account), and then deposits those funds into your merchant account. This article will also provide a detailed overview of how EFTPOS payment transactions work.

Question 2

How do I set up a payment terminal?

Accepted Answer

A good EFTPOS payment terminal enables you to be set up to accept card payments quickly and easily. Here are instructions on how to set up an EFTPOS payment machine: 1) Unpack your EFTPOS payment terminal, ensuring you have all the included pieces such as the terminal, receipt paper, and a power adapter. 2) Load receipt paper into your EFTPOS payment terminal. 3) Connect your EFTPOS payment terminal to your power adapter to begin charging, and then power on your device. 4) Log in to your account, then connect to a Wi-Fi network or insert a SIM card. Business owners using Zeller can have their Zeller EFTPOS Payment Terminal set up in under 10 minutes. This video will show you how you can do it.

Question 3

What is a payment terminal solution?

Accepted Answer

An EFTPOS machine solution is a device which enables you to quickly and securely accept credit and debit card payments from your customers, when they’re paying for goods or services you have provided to them.

Question 4

How much is a payment terminal?

Accepted Answer

An EFTPOS payment terminal is priced differently depending upon which provider you select. When selecting an affordable EFTPOS payment machine provider, ensure you choose one which does not have recurring monthly fees, one that has a low card processing rate for all card types (including American Express), and one that does not carry any hidden charges such as chargeback or contract termination fees. Zeller’s EFTPOS terminal comes with clear pricing and transparent pricing, so you always know what you are paying. There are no annual fees, joining fees, or monthly terminal rental fees to use Zeller. You will just pay 1.4% per tapped, dipped or swiped card payment, and a one-time cost of $299 to purchase Zeller Terminal.

Question 5

How do I choose a payment terminal for my business?

Accepted Answer

When selecting an EFTPOS payment terminal in Australia for your business, there are a number of questions which are important to consider. 1) Does your EFTPOS payment machine accept all major cards (EFTPOS, Visa, Mastercard, American Express, and JCB)? 2) Is your EFTPOS payment terminal mobile, and can be used both in-store or remotely? 3) Does your EFTPOS payment terminal allow you to connect to Wi-Fi or insert a SIM card? 4) Does your EFTPOS payment terminal offer low card processing fees? 5) Will your EFTPOS payment terminal provider require you to sign a lock-in contract? 6) Does your EFTPOS payment terminal come with additional features such as the ability to accept MOTO (over the phone) payments, send email and SMS receipts, apply tipping and surcharging, and more? The Zeller Sales team can help answer these questions, and ensure you select the right solution for your business.

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